Trina Krieger
Skills & Expertise
Customer Service
Compassionate customer service professional with active listening skills.
Anticipates needs and responds quickly and proactively to address them.
Always friendly and upbeat while still being empathetic and patient.
Adaptable to new situations and issues, using resourcefulness to find innovative ways to solve problems.
Administrative Professional
Clear and concise communicator.
Proficient in various business software, including Microsoft Office and QuickBooks.
Detail oriented and organized professional, allowing for quick and accurate service.
Experienced with keeping multiple schedules, making travel arrangements, and planning events.
Interpersonal Skills
Skilled at active listening and body language, including mirroring.
Empathetic and compassionate with strong emotional intelligence.
Dependable. Someone who can be counted on to pull their weight and show up on time.
Intrinsically motivated to do a great job without need for constant supervision.
Work Experience
September 2000 - September 2024
Administrative Manager
Lean Management, Seneca, SC
Lean Management is a manufacturing consulting firm specializing in Lean Manufacturing and Six Sigma.
- Customer service via phone and in person
- Stock and manage office supplies
- Scheduling appointments and travel
- File management
- Copy/Scan/Print and maintain equipment
- Presentation writing and editing using Microsoft Office
- Other duties as assigned
July 2019 - September 2024
Author
Wild Autumn Books
Wild Autumn Books is a small publishing house.
- All aspects of writing, editing, and publishing seven novels and over twenty short stories.
- Working with other publishers for anthologies and marketing.
- Working with editors and cover designers.
April 2009 - November 2014
Administrative Manager
Echo Recovery
Echo Recovery built equipment and retrieved additional metals from recycling companies’ waste.
- Accounts Payable and Payroll via QuickBooks
- Working with vendors, including temp employment agency
- Data entry and file management
- Microsoft Office Suite for documents and presentations
- Managed and stocked office supplies
August 1999 - March 2000
Receptionist/File Clerk
Financial Resources
Financial Resources is a wealth management company.
- Reorganized file system and made it more efficient
- Customer service by phone, by email, and in person
- Events
- Courier duties
- Prepared cards and gifts for clients
Education
2005 - 2008
Bachelors of Fine Arts
Clemson University
Major: Ceramics
Graduated Summa Cum Laude
2024
Business Office Support Specialist
Tri-County Technical College
Digital Literacy
Customer Service
Microsoft Office
Office Procedures & Technology
wildautumntrina@gmail.com
Phone
(864) 356-2536
Seneca, SC